Terms and Conditions For Nepal
1. Booking in Advance and Payments
If you intend to embark on an adventure through 14mount8000 , you must book a trip 3 and a half months before the trip. A client must submit their name and details of their purpose of visit to the Pakistan government. After review, the government will approve the name for the visa application. This process doesn’t cost any charges. A client must confirm a booking at least 2 months before the trip, to secure the booking for the expedition or trekking of their interest.
A client must dispense 30% of the total cost, before 2 months of the start of the trip. The advance amount will be used for the necessary booking of hotels, flights, guides, and porters and receiving approval from governmental authorities. Another 40% of the total charge should be deposited before a month of the flight to Pakistan. The remaining 30% of the total charge should be paid up after you arrive in Pakistan, before the start of your adventure.
14mount8000 will not be liable for any error or changes made on the above account number during transference.
Also, applied charges required during transference will need to be paid by the client.
2. Cancellation
In case the client decides to cancel his/her trip, at any time between booking and the time of the trip, some deduction will be made to the advance amount. Such regulation is born out of the company’s obligation to pay a certain amount for personnel and resources while booking them.
Clauses for Cancellation:
2(a) If cancellation is made 45 days prior to departure from your country, the company will charge you 20% of the total amount and the rest will be refunded after deducting the processing charge of Nepal Rastra Bank. If the client wishes, the company shall withhold the refundable amount as a charge for the client's next trip to Nepal.
2(b) If cancellation is made 25 days prior to departure from your country, the company will charge 30%-40% of the total amount and the rest will be refunded as mentioned in 2 (a) of Terms and Conditions.
2(c) If cancellation is made one week prior to departure from your country, the company will charge 50%-60% of the total amount and the rest will be refunded as mentioned in 2 (a) of the Terms and Conditions.
3. Late Booking
Late booking can be done as early as 10 days before the departure from your country. But it is to be noted that it will involve additional cost.
4. Insurance and Travel Risks
A government act dictates that no foreigner will be able to purchase insurance in Nepal. Hence, it is important for the clients to purchase a travel insurance package (covering medical expenses, air evacuation, search and rescue missions) in their own country. Trekking and expedition may involve risks and several other factors that cannot be foretold. Medical emergencies, natural calamities are common in high altitudes and we like to be assured that our clients are insured against helicopter evacuations, trip cancellations, and personal accidents so that they don’t have to suffer twice.
This agency will inquire about the client’s personal and insurance information so that proper steps and paper works can be done in case of an unpredictable situations. If somehow a rescue is needed, our company will contact rescue companies and will manage all the paper works.
It is to be noted that the company shall not bear any losses or provide compensation in case the guest’s insurance doesn’t cover any or all aspects of the trip.
5. Incomplete Tours
The client is not entitled to any compensation, whatsoever, in case he/she forfeits from embarking on the trek/expedition because of his/her personal injury or due to any reason. Also, if the government revokes the permit for the trek/expedition because of any disaster in the area, the clients may not seek reparation for their payment.
6. Agreement of Compliance
The guest must comply with the rules and regulations of the country, during their stay in the country. Any illegal activities are downright discouraged and any deliberate or unintentional breach of law by the guest shall not obligate the company to advocate in their behalf. If any illegal activities on client’s part are observed, the company holds the right to call the authorities and hand the clients to them. If the client falls upon the hands of authority because of an unlawful act, the company isn’t obligated to provide any financial compensation.
Moreover, during the tour/trek/expedition, the team leader is the in-charge and his/her decision shall be considered final. We select our team leaders/guides based on years of training and experience in mountainous region and for the sake of survival and wellness of our clients; we urge them to shed any instincts that directs them against the instruction of our team leader/guides. In case of any conflicts between our clients, verbal, physical or otherwise, the company’s staff will resolve the issue and holds the right to call the police if necessary.
7. Alterations in Cost, Time and Additional Charges
The packages designed by 14mount8000 Pvt. Ltd. are standard and are designed by people after years of experience. However, the company respects the intention of the guests and provides alterations to the packages based on the client’s request provided that the client is willing to spend extra time and cost.
At other times, because of the circumstances prevalent in the area, the standard cost and time may be subject to alterations. In that case, the price and time can be adjusted by mutual agreement between the clients and the company.
Damage of company equipment, delays and lags in trips, the demand of additional services than previously agreed, etc. by the client is likely to increase the previously decided price.
8. Early Completion of Schedule
Sometimes schedule may be completed a few days before the designated time, in such case, the company will not refund the client. For example, in a tour package of 14 days, if the tour completes in 12 days, the company will not refund the costs of 2 days.
9. Flight Cancelations (International/Domestic)
Any flight cancelation, unless it is done by the company will not require the company to provide any financial compensation. However, it is within the duty of the agency to arrange a hotel for guests in case of flight cancelations.
10. Overnight Stay & Food
In case of any overnight stay that might occur due to the problems of or caused because of the client, or due to the flight cancelation (Domestic / International) the client will be required to pay the overnight stay charge and meals cost. However, if the stay is caused because of the agency’s reason, the agency shall have to bear the charge.
11. Agreement of Accommodations
The location of treks and expeditions are very demanding. They are far away from the luxuries of the 21st century. It is evident that one cannot expect things to be normal all the time. At instances, a person might not get exactly what he’s been looking for, even if he is looking to pay for it. As a hosting company, we try our best to provide the most reasonable deals. But despite all our best efforts, sometimes, we may not be able to provide guests with everything we promised for. In such instances, we expect guests to exhibit understanding and accommodate whatever is available. Most importantly, it is important for guests to properly understand what they are getting into before they book the trip.
12. Meals
We have experienced cook in the mountaineering sector. However, the taste may differ from what you have been getting used to in your place. We will make sure the best food is provided, but clients are required to follow the guidelines of the tour guide while choosing the food menu.
13. Stuffs and Equipment
In case, 14mount8000 Pvt. Ltd temporarily provides any materials, gears, or any equipment that may or may not be the property of the company, Client needs to return it to the company's designated official at the end of the trip or expedition or trek. Should any damage occur to the aforementioned equipment, the client has to pay the amount fixed by the agency as per compensation.
14. Publicity
We, 14mount8000 , may require guests to provide us with photographs taken from your camera free of charge for sake of publicity. In those circumstances, we expect guests to comply with our request. However, the photographs will only be used for promotional purposes only.
15. Children
All children below the age of 16 are required to be accompanied by their legal guardian.
16. Extra Activities
For any extra activities like skiing, drone flight, paragliding, or waving large flags the client should inform the company first. These extra activities are charged by Nepal Government, if it is not informed beforehand to the company, clients should bear all the costs resulting from such extra activities, and the company will not bear any responsibilities. But if informed, the company shall make sure all the procedures are followed accordingly. Any activities mentioned above acted by clients without informing the company and obtaining the permit by the authority shall be counted as an illegal act.
17. Modifications
If you want to make changes to your arrangements, please inform us in an email before 2 weeks. When any government permit, travel ticket, insurance has been given and cannot be withdrawn and refunded, you will be responsible for these expenses. You will also be responsible for the cancellation of airfares purchased on your behalf.